The Serbian government stated today that in this year's UN eGovernment Development Survey, which contains an overview and comparatively monitors the development of eGovernment in 193 member states of the United Nations, Serbia joined the group of countries in the "very high" category for the first time - this category is reserved for countries with the highest index for eGovernment development in the world.
Q:
A:
Serbia one of 10 world countries that made greatest progress in digitalisation of public administration
Belgrade,
1 October 2022
Serbia's position has improved by 18 places compared to the 2020 report, and it achieved the 8th largest jump in the rankings.
According to the value of the index, Serbia's eGovernment is currently in 40th place in the world and the best in the region. Compared to the last report, Serbia has progressed so much that it is now ahead of certain EU member states - Croatia, Hungary, Bulgaria, Romania, the Czech Republic and Slovakia.
The eGovernment Development Index is a composite index based on three separate base indexes that measure the development of online services (OSI), human capital (HCI) and telecommunication infrastructure (TII).
The value of these indexes can be "very high", "high", "medium" or "low". Both the composite and all base indexes of Serbia were rated "very high", and according to the value of the index of online services, Serbia was ranked 26th in the world, ahead of highly developed countries such as Canada, Switzerland, Norway and even ahead of 16 EU member states - including Germany, Belgium, Ireland, Poland, Portugal, Croatia and Greece.
The eParticipation Index places our country in 15th place in the world, while only 3 EU countries (Denmark, Finland and Estonia) have developed more participatory online interaction between the state and its citizens.
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